New Harbour Service Apartments Shanghai, Shanghai

I had a delightful stay at the hotel with clean and spacious rooms, friendly and helpful staff, and an excellent location near the metro station. However, the dining options were subpar compared to Shanghai standards. The value for money was reasonable, but improvements could be made in the breakfast menu.

I had a mixed experience at this hotel. The rooms were very spacious and clean, which was a big plus, especially since we were sharing with friends. On the downside, there was no heating or air conditioning in the rooms. The service was a bit of a letdown as well, with staff seeming poker-faced and lacking enthusiasm. However, the location was ideal, being central to both old and newer areas of Shanghai, although cleanliness on the streets was an issue. The dining was just average, but staff were helpful. Overall, it's a decent stay with some drawbacks to consider.

I absolutely loved the hotel's central location, making it easy to explore and enjoy everything Shanghai has to offer. The rooms were clean, spacious, and very comfortable, ensuring a pleasant stay. The staff was extremely pleasant and helpful, enhancing the overall experience. While the dining options were decent, the hotel's convenient location made up for any shortcomings.

The hotel rooms were wonderful and spacious, very comfortable, and well-furnished. However, the laundry machine was under renovation, and we were informed that adjustments were not possible due to full bookings. We were directed to use the apartment laundry room at an extra cost of CNY 25 per machine, which was disappointing. If I return to Shanghai, I might choose another hotel next time.

The hotel promised kitchenette-equipped rooms but fell short, although the Elegant One Bedroom layout was nice. The overall experience was alright, with pleasant staff and the swimming pool requiring a small fee for a bathing cap. However, it was not the best value for money.

I found this hotel to be a comfortable stay with friendly staff and a great location. The rooms were spotlessly clean and very comfortable, even though the family room was a bit cramped. The pool and buffet breakfast were definite highlights, offering a mix of Western and Chinese cuisine.

Upon arriving at the hotel, I was thrilled to find a place with great potential. The rooms offered a security safe, nice bathroom and shower, and two other very important features which added to the convenience. However, there was a stale foul smell present despite the daily housekeeping service. With 3 rooms, 2 toilets, and a small kitchen, the setup was decent with the addition of a common space to hang out. The hotel has its ups and downs, but overall, it provides a fair stay.

I had a lovely stay at this hotel. The rooms were quite spacious, which was great for a family holiday, but they felt a little bit dated. The service was a mix of very helpful staff sorting out a misunderstanding about the booking price and occasionally encountering unfriendly team members. The location was optimal for exploring the city central area, but the constant washing machine noise was a drawback. The dining options were good but rather expensive. Overall, a comfortable stay with some minor issues.

My stay at the hotel was absolutely delightful. The rooms were spacious, clean, and had a security safe, a nice bathroom and shower, as well as glass windows offering stunning views of the city park area. Perfect for two adults and a teenager in the one-bedroom apartment. The location was excellent, near the subway and various attractions, although there were some homeless people in the streets which gave a slightly seedy vibe. The service was a mix of very friendly staff and sometimes unfriendly encounters, but requests to housekeeping were promptly fulfilled within minutes. The dining experience was decent with a nice restaurant and free sauna and hot bath amenities. The facilities were well-maintained and offered great value for money overall.

The hotel offers exceptionally large and neat rooms, although the strange key card operation was a bit odd. The service was mixed with rude encounters but helpful assistance with transfers. The location, though slightly challenging to find, was near convenient amenities. The dining experience was a mix of good and late service. The facilities were average overall.